Frequently Asked Question
How do I write a gift message?
When making an order to be delivered to the gift recipient, please include their name, and a message for the gift card in the special instructions box for seller box on the cart page, before you enter the shipping address.
When do you deliver?
We deliver Monday to Friday except public holidays. Please allow two working days from order to delivery. You'll need to select a delivery date for your order when you check out.
Read our shipping policy and information here.
I want to order multiple boxes and send them to multiple addresses?
Please fill in our contact us form or email us at firstname.lastname@example.org so we can arrange this for you. Currently we are unable to offer this through our website.
I want to make a corporate order, how do I do this?
To organise your corporate gift box order get in touch with our team through our contact us form, or alternatively email us at email@example.com or call Lucy on 021-190-7945 and we can sort you out.
We offer custom curated gifts to suit any budget or brief, and can include your logo and promotional material. We also offer volume discounts for large orders, and can arrange multiple delivery options to suit. Learn more about our corporate gifting.
What do your gift boxes come in?
Our gift boxes come in a recycled cardboard box, with custom designed tissue paper and shredded paper filler. Our packaging materials are recyclable or compostable. Our gift boxes are beautifully designed to make a lasting impression on your recipient and not the planet. Learn more about our gift packaging here.
Do you do refunds or returns?
Please read our Refunds & Returns Policy here.
Still have a question, drop us a line via our contact us form.