Shipping Policy

Delivery Details

We deliver across the country, at the check out please select the shipping rate that applies to your delivery address:
-  Local Bay of Plenty
- Rest North Island
- North Island Rural
- South Island 2 Day Service or Overnight
- South Island Rural

Delivery time frames

We deliver Monday to Friday, except public holidays. Orders require you to choose a date that you would like the delivery made. 

For urban deliveries your gift box will be despatched the following business day, and targeted delivery will be the day after despatch (2 working days from order).

For rural deliveries this can take an additional 2 to 3 days to the above (up to 5 working days from order).

Please note that these are target time frames.


If the delivery is a gift, please include the name of the recipient and a gift message in the 'special instructions' box on the cart page.

A signature is not required unless you specify you would like this in the 'special instructions' box in the cart checkout.

Please get in touch at if you'd like to:

- Ship to multiple delivery addresses
- Request a Saturday or rural delivery
- Want to place an order for a large quantity - we can work out the best shipping options including pick up, local drop off or business delivery rates.

It is your responsibility to provide the correct delivery address as we cannot guarantee re-delivery or a refund in the event of an incorrect address.